Terms of service

Terms of Service

Welcome to VishraLuxe. These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Account Terms

You may be required to create an account to access certain features. You agree to provide accurate, complete, and current information and to keep your login details secure. You are responsible for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

Pricing and Payment

All prices listed on VishraLuxe are in Australian Dollars (AUD) unless otherwise stated and are subject to change without notice.

Payments are processed securely through third-party payment providers. We do not store your credit card or payment information.

Product Descriptions

We take reasonable care to ensure that product descriptions, images, and pricing are accurate. However, minor variations in colour, design, or finish may occur due to screen settings, lighting, or the nature of artificial jewellery.

All products are subject to availability, and we reserve the right to discontinue items at any time.

Order Acceptance

Placing an order does not constitute acceptance. We reserve the right to accept, reject, or cancel orders at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

Once accepted, you will receive an order confirmation email.

Shipping and Delivery

Orders are generally processed within Monday to Friday business days unless otherwise stated.

Delivery timeframes are estimates only and may vary due to courier delays or external factors. VishraLuxe is not responsible for delays caused by third-party delivery services.

Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy and the Australian Consumer Law (ACL).

Nothing in these Terms limits your rights under Australian Consumer Law, including guarantees relating to acceptable quality, fitness for purpose, and correspondence with description.

Prohibited Uses

You must not use this website for any unlawful purpose, including but not limited to:

  • Breaching any Australian or international laws

  • Infringing intellectual property rights

  • Uploading malicious code or harmful material

  • Attempting to gain unauthorised access to our systems

  • Misusing the website in a way that disrupts functionality

We reserve the right to terminate access for prohibited conduct.

Limitation of Liability

To the extent permitted by law, VishraLuxe is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Our liability is not excluded where Australian Consumer Law applies and cannot be excluded.

Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website following changes constitutes acceptance of the revised Terms.

Next smart moves (optional but recommended):

  • Match this with an ACL-compliant Refund Policy

  • Add a Shipping Policy page

  • Localise wording for Australia-based Indian customers (best of both worlds)

If you want, I can line all your legal pages up so they’re airtight and on-brand.